The slip-up was so bad it sent the company's stock tumbling, and had CEO Sundar Pichai address the troops, calling the situation "completely unacceptable." The debacle has strengthened the narrative that Google is suddenly behind in the AI race, and now there's a growing chorus of voices calling for CEO Sundar Pichai to be replaced. Pichai, who was appointed CEO of Google in 2015, and Alphabet in 2019, has proven a strong peace-time CEO for the company. He's been an effective and steady hand who protects Google's prized search business and deals diplomatically with regulators. Responding to a tweet by Color Health CEO Othman Laraki, who said Google as facing an "unsolvable problem," Mayer defended Google somewhat.

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Persons: —, Sundar Pichai, Ben Thompson, Googlers, Mark Shmulik, chatbot, He's, Pichai, Aravind Srinivas, Sundar, Srinivas, Marissa, Marissa Mayer, Othman Laraki, Mayer, They've, Hugh Langley Organizations: Service, Google, Business, Color, Gartner Locations: Silicon Valley